Technical Service Logistics & Returns Specialist, Borås, Sweden

About the Role

In this full-time position, you will mainly ensure that all logistics-related tasks at the Technical Service department are performed on time and that customer returns are handled quickly and professionally. This is an operational role with some administrative tasks – you will work hands-on with the products most of the time.

Your tasks include, among other things:

• Perform all logistics related tasks at the Technical Service department.
• Receive and handle customer returns according to internal policies/routines.
• Receive and handle unclaimed parcels according to internal policies/routines.
• Assist other departments and customers with spare parts orders.
• Assist other departments in matters related to logistics, customer returns and used products.

Your Profile

To thrive in this role, you are service-minded, solution-oriented and can see through the eyes of the customer to help them in a satisfactory way.

You most likely have an interest in photography and/or have a general technical interest. You have good communication skills, both in writing and speech, and a good general knowledge of our products.

The tasks within this role are varied and demand attention to detail as well as an ability to perform repetitive tasks. You are also able to identify urgent tasks and able to reprioritize with short notice.

Requirements and Qualifications

• Technical knowledge and interest. 
• Knowledge of our products. 
• Competent with Microsoft 365
• Good language skills:
  • Swedish: Fluent.
  • English: Competent.
  • Other Nordic languages: Valuable but not a requirement.

About Us

After 40 years in the industry, SP has grown to be the Nordic region’s leading player in products for photo, video, and sound production and consumption. What started with a main focus on cameras and photography has been broadened to a wide range of tech products, combined with inspiration and education in the form of various events.

Our customers include everything from new creators, enthusiasts, and influencers to professionals, businesses, and production companies. What we have in common with our customers is a great passion for creativity and technology.

SP has online sales in Sweden, Norway, Finland and Denmark, and stores in Stockholm, Oslo, Copenhagen, Helsinki, Malmö, and Borås. Our head office and the central warehouse is located in Borås. We are 112 employees and have a turnover of approximately 900 million SEK.

Application

You are welcome to submit your application no later than February 20, 2026. Interviews will be conducted on an ongoing basis, and the position may be filled before the application deadline.

Please send your application via email to recruitment@scandinavianphoto.se. Mark your application with Technical Service Logistics & Returns Specialist. For questions about the position, feel free to contact the Technical Service Manager at daniel.palm@scandinavianphoto.se.

Read more about us on our career pages.